Privacy Statement

Voltaire Diamonds

Privacy Statement:

We know your personal information is important to you and it is also important to Voltaire Diamonds. This Privacy Statement describes what we use your personal information for and explains your rights governing how we use it.

We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights.

Please read this Statement carefully as this sets out the basis on which any personal data we obtain about you, or that you provide to us, will be processed by us. If you provide us with personal information about someone else, please make sure you have their permission and also make them aware of this Privacy Statement because it also applies to them.

Who controls your information?

For the purposes of the applicable data protection legislation, Hanmatt Limited t/a Voltaire Diamonds is the data controller (“we”, “us”, or “our”). Our Head Office is located at 30-31 King Street South, Dublin 2, D02 Y426, Ireland.  Voltaire Diamonds is a jewellery company that also operates as a content publishing, events and contests business.

What information do we collect?

To effectively carry out our services for our customers, we may collect and process the following categories of data:  

Information you give us:

Information we capture:

In the course of business, to maintain security and quality, we may capture:

For more information on our use of cookies, please read our Cookie Policy.

We may also process other information, which is not personal data within the meaning of data protection law.

Why and how do we use your personal data?

Without collecting and using the information you provide to us or we obtain about you, it would not be possible for us to provide you with our products and/or services.

We may use your personal data for the following purposes:

If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

We must have lawful bases to collect and use your personal information, the below sets these out:

Disclosing your personal data to others

We will not share your personal data with others, unless:

  1. We are under a duty to disclose or share your personal details to comply with any legal order or obligation or in order to enforce or apply our rules.
  2. Our business enters a joint venture with – or is sold to or merged with – another business. We may then share your personal details with our new business partners or owners.

Our legitimate interest: We use your personal information for our legitimate interests as shown below. We have taken account of any privacy risks and ensured that your data protection rights are not affected. We believe these uses benefit our customers. You can contact us if you have any questions using the contact details. Training: for customer service training and compliance purposes. We let you know if a call is being recorded at the start of the call so you can decide whether to continue with the call or not

Statistical Analysis: we combine and group personal information for analysis to help us understand our customers and develop better products and services.

With your consent: For certain of our uses, we rely on your consent to collect and use your personal information. You are given the choice to provide consent or not. When we collect your consent, we explain what we need it for and how you can change your mind in the future.

Who We Share Your Personal Information With

We may share your information with selected third parties including:

We may disclose your personal information to third parties:

Where we store your personal data?

We strive to store all your personal details within secure software that complies with GDPR rules and regulations.

How long do we retain personal data supplied to us by you?

We only keep your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data – and whether we can achieve those purposes through other means – and the applicable legal requirements.  In short we will only use your personal information to administer your account and to provide the products and services you have requested from us.

Specific legal periods are in place for payments details, tax and invoicing data, and this would be retained in accordance with the law (which is currently six years).

How secure is your data?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. For more detailed and technical information please see our Security Page. As effective as modern security practices are, no physical or electronic security system is entirely secure. The transmission of information via the internet is also not completely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We will continue to revise policies and implement additional security features as new technologies become available. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.

Where your data is stored

Your rights

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

All of the above requests will be forwarded on should there be a third party data processor involved as we have indicated in the processing of your personal data.

If you would like to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of any personal information to another party, please write to us at at:

Voltaire Diamonds, 30-31 King Street South, Dublin 2, D02 Y426, Ireland. Or email

You will not have to pay a fee to access your personal information (or to exercise any of the other rights).

However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Your right to complain

If you have any issues with the way that we are processing your personal data, you should contact the Data Protection Commissioner.

The DPC can be contacted by telephone on 1890 25 22 31 – or by email at: .

You can also visit the DPC website by following this link:

Changes to this Privacy Statement

We keep our privacy policy under regular review and any updates made will be viewable on our website.  We reserve the right to change this statement at any time at our sole discretion.

If you have any questions about this privacy notice or how we process your personal information, please contact us on 01-6778449

This Privacy Statement was last updated on the 24th May 2018.

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